Privacy Policy

Effective Date: January 1, 2024

Last Updated: July 22, 2026

1. Introduction

New View Roofing LLC, a computer systems design and IT infrastructure firm operating through its brand New View, is committed to protecting the privacy and security of all individuals who interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.newview.buzz, engage with our systems design services, or otherwise communicate with our team.

New View Roofing LLC, located at 3231 W Regency Park Dr, West Valley - 84119-7005, United States, serves as the data controller for the personal information processed under this policy. We provide professional computer systems design, network architecture, and IT infrastructure solutions across the Professional, Scientific, and Technical Services sector.

By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide when you interact with our website or services. This includes:

• Contact Information: Full name, email address, phone number, company name, and job title when you submit inquiries through our contact forms, schedule consultations, or request proposals.
• Project Information: Details about your infrastructure needs, technical requirements, system specifications, timeline expectations, and budget parameters shared during consultations.
• Account Information: If you create an account on our client portal, we collect usernames, passwords, and authentication credentials.
• Communication Records: Contents of emails, chat messages, phone call recordings where legally permitted, and support ticket correspondence.
• Payment Information: Billing address, invoicing details, and transaction records processed through our secure payment processors.

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies, web beacons, and similar tracking technologies:

• Device and Browser Data: IP address, browser type and version, operating system, device type, screen resolution, and language preferences.
• Usage Data: Pages visited, time spent on each page, referring URL, exit pages, click patterns, scroll depth, and interaction with site elements.
• Network Diagnostics: Connection speed, latency metrics, and error logs that help us optimize our infrastructure.
• Geolocation Data: Approximate geographic region derived from your IP address for analytics and content localization purposes.

2.3 Information from Third Parties

We may receive information about you from the following sources:

• Business partners, resellers, and technology vendors who refer you to our services.
• Publicly available databases and professional networking platforms for business development purposes.
• Analytics providers such as Google Analytics that help us understand website traffic patterns.
• Social media platforms when you interact with our content or contact us through those channels.

3. How We Use Your Information

New View Roofing LLC processes your personal information for the following legitimate business purposes:

3.1 Service Delivery

• Responding to inquiries about computer systems design, network architecture, and IT infrastructure services.
• Preparing and delivering proposals, project plans, system blueprints, and technical documentation.
• Performing systems audits, infrastructure assessments, and technical analysis as agreed upon.
• Managing ongoing projects, implementations, and post-deployment optimization services.
• Processing payments, generating invoices, and maintaining financial records.

3.2 Communication

• Sending service-related announcements, project status updates, and technical notifications.
• Providing customer support, troubleshooting assistance, and technical guidance.
• Distributing newsletters, industry insights, and information about new service offerings where you have opted in.
• Conducting client satisfaction surveys and gathering feedback to improve our services.

3.3 Business Operations

• Analyzing website traffic and user behavior to enhance user experience and site performance.
• Detecting, preventing, and addressing technical issues, security vulnerabilities, and fraudulent activity.
• Complying with legal obligations, regulatory requirements, and law enforcement requests.
• Enforcing our Terms of Service and protecting our legal rights and intellectual property.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide analytics. The types of cookies we deploy include:

4.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. Our website cannot operate without these cookies, and they do not require your consent under applicable data protection laws.

4.2 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. These cookies collect aggregated information about page views, traffic sources, bounce rates, and user navigation patterns. We use Google Analytics and similar platforms for this purpose. The data collected is anonymized and used solely to improve our website performance.

4.3 Functional Cookies

Functional cookies allow the website to remember your preferences and choices, such as language settings or form completion states. While not strictly essential, these cookies improve the usability of our site.

4.4 Managing Cookie Preferences

You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies entirely, block third-party cookies, or receive alerts before a cookie is placed. Please note that disabling certain cookies may impact the functionality of our website.

5. How We Share Your Information

New View Roofing LLC does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

5.1 Service Providers

We engage trusted third-party vendors to perform functions on our behalf, including cloud hosting, email delivery, payment processing, analytics, and customer relationship management. These providers are contractually bound to process your data only as instructed and to maintain appropriate confidentiality and security measures.

5.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your information becomes subject to a different privacy policy.

5.3 Legal Compliance

We may disclose your information when required by law, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, to investigate fraud, or to respond to a government request.

6. Data Security

New View Roofing LLC implements comprehensive technical, administrative, and physical safeguards to protect your personal information. Our security measures align with ISO 27001 principles and industry best practices:

• Encryption of data in transit using TLS 1.3 and at rest using AES-256 encryption standards.
• Multi-factor authentication for all administrative access to our systems and client data repositories.
• Regular vulnerability assessments, penetration testing, and security audits conducted by qualified professionals.
• Intrusion detection and prevention systems (IDS/IPS) monitoring network traffic 24 hours a day, seven days a week.
• Strict access controls with role-based permissions and comprehensive audit logging of all data access events.
• Employee training on data protection, confidentiality obligations, and secure handling of client information.
• Business continuity and disaster recovery plans with redundant infrastructure and regular backup testing.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we continuously invest in our security infrastructure to stay ahead of evolving threats.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Our retention practices are governed by the following principles:

• Active Client Relationships: We retain your information throughout the duration of our business relationship and for a reasonable period thereafter to address any post-service issues.
• Inquiry Data: Information from prospective clients who have not engaged our services is retained for up to 24 months from the last interaction.
• Financial Records: Transaction data and billing records are retained for at least seven years to comply with tax and accounting regulations.
• Website Analytics: Aggregated analytics data is retained indefinitely in anonymized form for trend analysis and benchmarking.
• Marketing Communications: We retain opt-in preferences and marketing contact lists indefinitely unless you withdraw consent.

When information is no longer required, we securely delete or anonymize it using industry-standard data destruction methods.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. New View Roofing LLC respects and facilitates the exercise of these rights:

8.1 General Rights

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Portability: You may request a structured, machine-readable copy of your data for transfer to another controller.
• Restriction: You may request that we limit the processing of your personal information under certain conditions.
• Objection: You may object to processing based on legitimate interests or direct marketing purposes.

8.2 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act and California Privacy Rights Act:

• The right to know what categories and specific pieces of personal information we collect, use, and disclose.
• The right to opt out of the sale or sharing of your personal information.
• The right to limit the use and disclosure of sensitive personal information.
• The right to non-discrimination for exercising any of your privacy rights.

8.3 European Union and United Kingdom Rights (GDPR)

If you are located in the European Economic Area or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local supervisory authority. Our lawful bases for processing include contractual necessity, legitimate interests, legal obligations, and your consent where applicable.

8.4 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in Section 12 of this policy. We will respond to your request within the timeframe required by applicable law and may need to verify your identity before processing your request.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take immediate steps to delete that information from our systems. If you believe a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

New View Roofing LLC is headquartered in the United States. If you access our website or services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers maintain facilities. These jurisdictions may have data protection laws that differ from those in your country of residence.

We implement appropriate safeguards for cross-border data transfers, including Standard Contractual Clauses approved by the European Commission, and we require our service providers to adhere to equivalent data protection standards. By using our website and services, you consent to the transfer of your information to the United States and other jurisdictions as described in this policy.

11. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications that are not operated by New View Roofing LLC. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or operational needs. When we make material changes, we will notify you by:

• Posting a prominent notice on our website at least 30 days before the change takes effect.
• Sending an email notification to clients and subscribers who have provided their email address.
• Updating the Last Updated date at the top of this policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes to this policy constitutes your acceptance of the updated terms.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through any of the following channels:

We are committed to resolving any privacy-related concerns promptly and fairly. If you are not satisfied with our response, you may have the right to contact the data protection authority in your jurisdiction.

14. Industry-Specific Disclosures

As a provider of computer systems design and related services within the Professional, Scientific, and Technical Services sector, we handle technical data that may include system configurations, network diagrams, and infrastructure specifications. This technical data is treated with the same level of protection as personal information and is subject to strict access controls and confidentiality agreements.

In the course of delivering systems architecture, network infrastructure, cloud platforms, data center design, systems integration, and cybersecurity services, we may access client IT environments. We maintain separate data processing agreements with all clients that govern the handling, security, and retention of data processed during service engagements.

15. Do Not Track Signals

Our website currently does not respond to Do Not Track signals sent by web browsers. However, we honor opt-out preference signals recognized under applicable state privacy laws, including the Global Privacy Control signal where legally required.

This Privacy Policy was last reviewed and updated on July 22, 2026. If you have accessed a cached or printed version, please visit www.newview.buzz/privacy for the most current version.